Pet Mobile

We are excited to offer air-conditioned pet pick-up and drop-off services for a minimum fee of ₱350 per one-way trip.

Service Coverage
We serve areas in Cebu City, Talisay City, Mandaue City, and selected parts of Minglanilla, Mactan, and Consolacion. However, please keep the following in mind:
• Uphill locations or areas with heavy traffic may not be covered.

Handling Options
• If you prefer our staff to handle your pets, there will be an additional fee of ₱100.
• If you prefer to carry your pets and travel alone, no handling fee will apply.

Schedule and Cut-Off Time
• This service is available from Tuesday to Friday.
• Pick-up requests must be made before 2:00 PM on your desired service day.

Capacity Limits
The ₱350 one-way fee covers the following:
• Up to 10 puppies/kittens
• Up to 4 cats or small-sized dogs (1–10kg)
• Up to 2 medium-sized dogs (10.1–25kg)
• 1 large-sized dog (over 25kg)

For bookings, kindly fill up this form:

Step 1 of 2
Base fee for the mobile service good for: (a) 10 puppies/kittens; or (b) 4 cats/small-sized dogs [1-10kg]; or (c) 2 medium-sized dogs [10.1-25kg]; or (d) 1 large-sized dog [>25kg].

ESTIMATED TOTAL

BOOKING AGREEMENT

The estimated total provided is an approximation and may be subject to adjustments based on specific circumstances. For pets exceeding the base weight requirement, the trip cost may increase, potentially doubling.

Booking and Scheduling
• Book your pet pick-up service at least 24-48 hours in advance.
• Notify us at least 12 hours before the scheduled pick-up time for cancellations or rescheduling. Late cancellations will result in forfeiture of payment.
• Provide accurate details regarding the pick-up address, contact information, and any special access instructions.

Conditions for Declining Trip Requests
We reserve the right to decline a trip request under the following conditions:
• The pet’s location is beyond the serviceable radius of our branches (e.g., more than 5 kilometers away).
• The pet’s location poses a risk to the safety of our vehicle or staff.
• The owner does not comply with the guidelines outlined in our Pet Mobile Form.
• The pet has severe, uncontrollable behavioral concerns or poses a safety risk.
• The request for pick-up is made on the same day as the request submission.

Preparation for Pick-Up
• Containment: Provide a leash, harness, or carrier/crate appropriate for your pet’s size and behavior.
• Pet Readiness: Ensure your pet is ready at the agreed pick-up time and location. Pets should be secured in a designated area if not handed over directly. Drivers or assistants are not responsible for retrieving pets from the client’s premises, nor securing leashes or carriers.
• Cleanliness: Ensure your pet is clean and free of fleas, ticks, or other parasites. Pets with parasites may be treated at an additional cost.
• Diapers: All pets must wear a diaper during transport. If the owner does not provide a diaper, one will be supplied by the company at an additional cost.
• Necessary Items: Pack essential items such as food, toys, blankets, or medication, clearly labeled with your pet’s name.

Agreement Terms
By pressing SUBMIT, you agree to:
• Pay the fees associated with the transportation and servicing of your pet at any of our clinics.
• Not hold Aycardo Veterinary Center Inc. (AVCI) liable for any unforeseen or unfavorable circumstances during the transportation and servicing of your pet.
• Acknowledge that the company is not responsible for pre-existing health conditions, injuries caused by the pet’s behavior, or items improperly secured by the owner.

Emergency Situations
In the event of an emergency during transport, we will contact the owner and provide necessary veterinary assistance. Any costs incurred will be billed to the owner.

Once the form is submitted, expect a call from our staff within 24 hours (excluding Sundays) to confirm the details.

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